Privacy Policy

Last Updated: December 2024

1. Information We Collect

Information You Provide

• Account Information: Store name, email address, Shopify store URL when you install Tally
• Payment Information: Billing is handled through Shopify; we do not store your payment details directly
• Content: Images and files uploaded through the Service for processing
• Communications: Information you provide when contacting support

Information Collected Automatically

• Usage Data: How you interact with Tally (features used, settings configured)
• Device Information: Browser type, operating system, device identifiers
• Log Data: Access times, pages viewed, errors encountered

2. How We Use Your Information

Purpose	Data Used
Provide the Service	Account info, uploaded content
Process payments	Billing information via Shopify
Customer support	Communications, account info
Improve the Service	Usage data, feedback
Security	Log data, device information

3. Data Sharing

We do NOT sell your personal information. We may share data with:

• Shopify: As required for app functionality and billing
• Service Providers: Cloud hosting (AWS), AI processing services—all bound by confidentiality agreements
• Legal Requirements: When required by law or to protect rights and safety

4. Data Retention

• Account Data: Retained while your account is active, deleted upon request
• Uploaded Images: Processed images are retained for 30 days for order fulfillment, then automatically deleted
• Usage Logs: Retained for 90 days for security and debugging purposes

5. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at Matthew@tallyquoter.com.

6. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for data in transit
• Encrypted storage for sensitive data
• Regular security audits and updates
• Access controls and authentication

7. Cookies and Tracking

We use essential cookies required for the Service to function. We do not use advertising or tracking cookies. Your Shopify store's cookie policy applies to your storefront.

8. Children's Privacy

Tally is not intended for use by individuals under 18 years of age. We do not knowingly collect information from children.

9. International Data Transfers

Data may be processed in the United States. By using Tally, you consent to this transfer. We ensure appropriate safeguards are in place for international transfers.

10. Changes to This Policy

We may update this policy periodically. Material changes will be communicated via email or in-app notification. Continued use after changes constitutes acceptance.

11. Contact Us

For privacy-related questions or to exercise your rights:

Email: Matthew@tallyquoter.com